Help Center

Find answers to common questions about using FanTravel, navigating our guides, and getting the most out of your fan travel experience.

Getting Started

What is FanTravel?

FanTravel is a platform that helps fans plan unforgettable trips around sporting events, concerts, and cultural moments. We provide curated city guides, celebrity sighting reports, venue recommendations, and a community of fellow superfans.

Do I need an account to use FanTravel?

No! All of our guides, sighting reports, and recommendations are freely accessible without an account. Creating an account will unlock personalized features like saved favorites, custom alerts, and community participation when these features launch.

Is FanTravel free?

Yes. FanTravel's core content — including all city guides, celebrity sighting reports, event coverage, and venue recommendations — is completely free. We plan to offer an optional VIP membership with premium features in the future.

Using Our Guides

How do I find restaurants near a venue?

Navigate to any city page and browse the "Fan Eats" section for curated restaurant recommendations. Each listing includes proximity to major venues, celebrity sighting history, and fan reviews.

How are venues and restaurants selected?

Every venue on FanTravel is vetted through a combination of verified celebrity sightings, fan community recommendations, and our editorial team's on-the-ground research. We never accept paid placements.

How accurate are celebrity sighting reports?

Our sighting reports are compiled from multiple verified sources including social media posts, news outlets, venue confirmations, and fan reports. We only publish sightings we can verify through at least two independent sources.

Content & Reporting

How do I submit a celebrity sighting?

You can submit sighting tips through our Contact Us page or by joining our Discord server and posting in the #sighting-tips channel.

I found an error in a guide. How do I report it?

We appreciate corrections! Please use our Report a Concern page to flag any inaccuracies and we'll investigate promptly.

Still Need Help?

Can't find what you're looking for? Reach out to our support team at info@fantravel.com and we'll get back to you within 48 hours.